Endpoint Jobs

You'll play a key role in delivering a seamless end-user experience by improving endpoint management, automating provisioning workflows, supporting virtual desktop infrastructure, and ensuring devices remain secure and compliant.

Responsibilities

Manage and enhance endpoint administration across macOS, iOS, and Windows environmentsDesign, implement, and maintain Jamf Pro policies, configuration profiles, and deployment workflowsBuild and support zero-touch device provisioning using Apple Business Manager and Windows AutopilotDevelop automation solutions using Bash, PowerShell, and/or PythonPackage, deploy, and maintain applications across endpoint devicesPartner with Security and IT teams to ensure compliance, patch management, and device healthTroubleshoot complex endpoint-related issues and serve as an escalation resourceSupport and optimize virtual desktop environments, including Amazon WorkSpacesDrive continuous improvements to endpoint management processes and user experience

Required Qualifications

5+ years of experience in Endpoint Engineering, End User Computing (EUC), or MDM-focused rolesStrong hands-on experience with Jamf Pro in a production environmentExperience creating and deploying Jamf policies and configuration profiles from scratchExperience managing Windows devices using Microsoft IntuneProficiency with PowerShell and/or Bash scriptingExperience with Apple Business Manager, Windows Autopilot, or similar zero-touch deployment technologiesExperience supporting VDI environments such as Amazon WorkSpaces, VMware Horizon, Citrix, or similar platformsUnderstanding of identity and access management platforms such as Okta, Azure AD, or Entra ID

Preferred Qualifications

Experience supporting BYOD environmentsBackground supporting large-scale Mac deploymentsPython scripting experienceJamf, Microsoft, AWS, or related certificationsExperience within SaaS or cloud-focused organizations

What We're Looking For

A hands-on engineer who enjoys building and automating solutionsStrong troubleshooting and problem-solving skillsAbility to work independently and take ownership of endpoint initiativesExperience supporting modern workplace technologies and scalable endpoint operations

If you're passionate about endpoint automation, modern device management, and creating a seamless end-user experience, we'd love to hear from you.

Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.

The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

Pay And Benefits

Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension / Retirement benefits Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact You Will Have In This Role

Being a member of IT Enterprise Architecture Data & Corp Tech team, the Lead Infrastructure Test Engineer – Endpoint Testing & Automation will lead the design, execution, automation, and continuous improvement of enterprise endpoint and servers validation for accelerated patch and application release cycles. this role is accountable for enabling ETE certification within a short testing SLA after deployment and release. The role will drive automated functional, regression, standard application, and performance testing using Login VSI and custom automation frameworks while ensuring measurable quality gates, actionable defect triage, and leadership-ready reporting across Laptop, VDI, VM, Windows laptop, VDI server and macOS environments.

The Enterprise Infrastructure End-to-End Testing (ETE) function validates endpoint readiness, stability, user experience, application functionality, and performance across VDI, Azure Persistent VM, Windows laptop, and macOS platforms following monthly patches, security updates, application upgrades, and emergency releases. The team partners with DWS Stakeholders to deliver rapid, evidence-based certification of enterprise endpoints while reducing user-impact risk.

Your Primary Responsibilities

Own and lead enterprise ETE endpoint and VDI assets validation across VDI, vPod, Windows laptops, VDI servers, and macOS following OS patches, security updates, application/agent upgrades, and business releases. Deliver accelerated testing SLAs \ by defining prioritized execution models, entry/exit criteria, automation runbooks, and rapid defect triage workflows. Provide fast, evidence-based release certification including pass/fail status, defect classification, risk assessment, and go/no-go recommendations in collaboration with DWS stakeholders. Drive unified functional, regression, and performance validation using standardized ETE test cases and Login VSI workloads to benchmark user experience, application response, and capacity impact. Design, build, and scale automation frameworks leveraging Python, PowerShell, APIs, and command-line tooling to automate endpoint validation, health checks, application testing, telemetry capture, and evidence generation. Standardize performance and experience validation by tracking CPU, memory, disk, logon time, application response, and Login VSI deltas against baseline metrics. Develop cross-platform validation workflows, including macOS testing for patch readiness, compliance, authentication, application behavior, security agent compatibility, and performance baselining. Perform deep OS and application troubleshooting across Windows environments, including event logs, services, drivers, kernel/CPU scheduling, memory/disk performance, network stack behavior, login delays, and endpoint agent conflicts.Leverage observability platforms (e.g., SysTrack, Login VSI, Event Viewer, PerfMon) to accelerate defect identification, root cause analysis, and impact quantification. Operate patch-cycle command center execution with defined ownership, severity models, escalation paths, and structured communication cadence for compressed release timelines. Establish automation-first, repeatable test execution models to increase coverage, reduce manual effort, improve consistency, and eliminate false positives. Identify and escalate critical defects early with actionable telemetry, reproducible evidence, impact scope, and remediation ownership. Deliver leadership-ready reporting and dashboards covering SLA adherence, automation coverage, pass/fail trends, performance impact, defect aging, and enterprise risk exposure Continuously improve the ETE testing ecosystem by driving automation maturity, proactive risk detection, standardized execution, and measurable quality improvements. Ensure audit-ready compliance and control adherence, maintaining documented validation evidence, patch readiness metrics, and vulnerability remediation alignment.

**NOTE: The Primary Responsibilities of this role are not limited to the details above. **

Qualifications

Minimum of 6+ years of relevant experience Bachelor's degree preferred and/or equivalent experience

Talents Needed For Success

8–12+ years of experience in infrastructure engineering, endpoint testing, endpoint management, VDI operations, EUC engineering, QA automation, or enterprise technology operations. Hands-on experience validating enterprise endpoints including Windows laptops, VDI, vPod, and macOS devices after patching, application upgrades, security agent updates, and platform changes. Strong Windows operating system troubleshooting knowledge including logs, services, drivers, kernel/CPU behavior, memory/disk performance, networking, profiles, login experience, and endpoint agent interactions. Experience performing functional, regression, application, compatibility, and performance testing using standardized test cases and enterprise testing tools. Hands-on experience with Login VSI or comparable user-experience/performance testing toolsets for virtual desktop or application performance validation. Strong automation experience with Python, with working knowledge of C#, C++, PowerShell, REST/API integration, and command-line automation for endpoint validation and evidence collection. Working knowledge of SCCM/MECM and/or Microsoft Intune patch deployment processes, endpoint readiness models, and post-deployment validation workflows. Basic-to-intermediate application troubleshooting skills, including application launch, functional validation, crash/hang review, dependency validation, and performance symptom analysis. Experience with observability or DEX platforms such as SysTrack/Lakeside, endpoint telemetry, Windows Event Viewer, PerfMon, WMI/CIM, and log analytics is preferred. Mac endpoint validation experience including macOS patching, application validation, security tool compatibility, compliance posture, authentication/login flows, and performance checks is preferred. Ability to lead engineers, assign ownership, coordinate with cross-functional teams, manage priorities during compressed release windows, and produce executive-ready status reporting. Experience working in regulated enterprise environments with documented change validation, risk controls, audit evidence, and ITIL-aligned operational practices is preferred.

Preferred

Experience with Azure Virtual Desktop, Windows 365 Cloud PC, Citrix DaaS, hybrid endpoint environments, and cloud-managed endpoint platforms. Exposure to endpoint security and productivity agents such as CrowdStrike, Zscaler, Qualys, Defender, SysTrack, Sapience, Cisco Secure Client, and similar enterprise agents. Experience building dashboards or automated reporting for SLA compliance, patch readiness, automation execution, defect trends, and performance regression analysis. Familiarity with AI-assisted or autonomous testing concepts, test orchestration, and continuous improvement of enterprise regression testing platforms.

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

At Apex, we are changing how the securities industry operates by reinventing the status quo, which was manual, slow, and accessible only by the ultra-wealthy. We're digitizing and democratizing systems so that everyone has an opportunity to invest.

When you're at Apex, you drive this change. You're part of a global team with a clear vision: to be the trusted technology that powers the digital economy. Our offices in Austin, Dallas, Chicago, New York, Portland, Belfast, and Manila are home to over 1,000 employees.

Together, we’re shaping the future of financial innovation. Embrace change. Solve big. Win together. And be G.R.E.A.T. — grit, results, empathy, accountability, and teamwork — with Apex.

We’re proud to be recognized for the innovative work we do, the purpose-driven nature of our work, and the collaborative culture we’ve created. Here are just a few of the many awards we’ve recently received:

Best Places to Work

2026, 2025, 2024, 2023 - Presented by BuiltIn

WealthTech of the Year

2025 - Presented by US FinTech Awards

The World’s Top 250 Fintech Companies

2024 - Presented by CNBC

About This Role

About the Role

We're hiring a Systems/Integration Engineer to own the plumbing that connects our endpoints, identity platform, and cloud infrastructure. This person will design and build integrations across AWS WorkSpaces, Microsoft Intune, Kandji, Apple Business Manager, Entra ID, and Conditional Access — replacing legacy Group Policy dependencies with modern, cloud-native, policy-as-code management. Everything shipped must be automated and reproducible.

What You'll Do

Own and maintain integrations between AWS WorkSpaces and on-prem/cloud identity (Entra ID, AD Connect/Cloud Sync). Own end-to-end Intune administration: compliance policies, configuration profiles, app deployment, Autopilot/Windows enrollment, Scope Tags, and RBAC design across business units. Manage Apple device lifecycle via Kandji + Apple Business Manager (ABM): DEP enrollment, supervised device policies, app deployment, and zero-touch provisioning. Design and enforce Conditional Access policies in Entra ID (device compliance, location, risk-based sign-in, session controls) in coordination with security/identity teams. Work with Team on migration of legacy Group Policy Objects (GPOs) to Intune/Entra-based configuration and compliance policies, including translating GPO logic 1:1 where needed and documenting gaps. Build and maintain RBAC models across Intune, Entra ID, and AWS (least-privilege scoped admin roles, custom roles, Scope Tag-based delegation). Write and maintain AWS Lambda functions to automate device lifecycle events, cross-platform sync (e.g., Kandji ↔ Intune ↔ Entra ↔ WorkSpaces), reporting, and remediation workflows. Build all infrastructure using Infrastructure as Code (Terraform, Ansible, and/or CloudFormation) no manual console changes for anything reproducible, managed through version control with peer review. Develop automation/scripting for endpoint and identity workflows (PowerShell, Python, Microsoft Graph API). Implement and maintain MDM solutions for BYOD devices for Windows/Mac/Linux/Android devices.

Required Skills & Experience

Bachelor’s degree in Computer Science or related technical discipline (or equivalent work experience) required2+ years in systems/endpoint engineering, including hands-on administration of both a modern MDM (Intune, plus Kandji or Jamf Pro) and AWS infrastructure. Deep, hands-on Microsoft Intune expertise: compliance policies, configuration profiles, app protection/app config policies, Autopilot, Scope Tags, RBAC (built-in and custom roles). Kandji or Jamf Pro administration (Blueprints/policies, Library Items/config profiles, Liftoff or equivalent zero-touch enrollment). Apple Business Manager (ABM): DEP, VPP, device assignment, MDM server integration. Hands-on Group Policy (GPO) experience and proven experience migrating GPO logic to cloud-native MDM/compliance policy equivalents. Entra ID (Azure AD) administration: users/groups, dynamic groups, app registrations, enterprise apps, hybrid identity. Conditional Access policy design and troubleshooting (sign-in logs, what-if tool, break-glass account practices). RBAC design across Microsoft and AWS environments — custom roles, least privilege, scoped administration. AWS WorkSpaces provisioning, directory integration (AWS Directory Service / AD Connector), and related networking. Infrastructure as Code: Terraform, Ansible, and/or AWS CloudFormation, used for all provisioned infrastructure. Git-based version control and CI/CD pipeline familiarity (GitHub Actions, Azure DevOps, or similar). Scripting proficiency: PowerShell, Python, Shell, Microsoft Graph API. Solid understanding of Windows and macOS device architecture, authentication protocols (Kerberos, SAML, OAuth/OIDC), and certificate-based auth (SCEP/PKCS). Strong documentation habits and ability to communicate technical tradeoffs to both engineering and non-technical stakeholders. Linux and macOS administration expertise — command-line fluency, shell scripting, and system-level troubleshooting beyond GUI-based management.

Nice to Have

Microsoft certifications (MS-102 Endpoint Administrator, SC-300 Identity and Access Administrator, AZ-500). Apple certifications (Apple Certified Support Professional / Apple Deployment and Management). AWS certifications (Solutions Architect, SysOps Administrator). Experience with Okta or other third-party IdPs alongside Entra ID. Experience with security frameworks/benchmarks (CIS, NIST) as applied to endpoint compliance baselines. ServiceNow or similar ITSM tooling for change management and automation triggers.

Success Metrics for This Role

Legacy GPOs fully migrated to Intune/Entra with documented parity or intentional deviation. All new infrastructure provisioned via IaC with zero manual "ClickOps" for repeatable resources. Clear RBAC/Scope Tag model reducing over-privileged admin access. Reliable, automated sync between device management platforms and identity/cloud resources (fewer manual reconciliation tickets).

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Our Rewards

We offer a robust package of employee perks and benefits, including healthcare benefits (medical, dental and vision, EAP), competitive PTO, 401k match, parental leave, and HSA contribution match. We also provide our employees with a paid subscription to the Calm app and offer generous external learning and tuition reimbursement benefits. At AFS, we offer a hybrid work schedule for most roles that allows employees to have the flexibility of working from home and one of our primary offices.

EEO Statement

Apex Fintech Solutions is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics.

Disability Statement

Apex Fintech Solutions is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please submit your request via the Candidate Accommodation Requests Form. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process.

A typical workday may consist of the following duties as directed by the client:

Policy & Profile Management: Build, test, and deploy Intune configuration profiles, compliance policies, and security baselines to standardize client environments.

Application Packaging & Deployment: Package, test, and distribute internal and third-party software updates, web links, and store apps across the enterprise.

Modern Provisioning: Administer and monitor modern device deployment systems, such as Windows Autopilot and Apple Business Manager, ensuring a zero-touch or minimal-touch provisioning pipeline for new hires.

Identity & Access Control: Collaborate with identity teams to manage device registration, primary user changes, group memberships, and targeted Conditional Access enforcement.

Troubleshooting & Escalations: Act as the Tier 2/3 escalation point for device enrollment failures, application installation blocks, and profile synchronization issues.

Reporting & Governance: Monitor Intune reporting dashboards daily to identify non-compliant devices, update patch status deficiencies, and remediate systemic configuration drift.

Documentation: Maintain clear, concise documentation outlining deployment processes, app packaging standards, and device lifecycle flows.

REQUIREMENTS AND SKILLS:

To be successful in this role, you should possess the following skills:

Security Stack Exposure: Familiarity integrating Intune with security tools like Microsoft Defender for Endpoint or implementing data protection via MAM (Mobile Application Management) without full device enrollment.

Problem-Solving & Analytical Rigor: A structured, logical approach to debugging deployment failures, policy conflicts, and log file analysis.

Cross-Functional Communication: The ability to explain technical enrollment steps or security restrictions clearly and empathetically to non-technical business professionals.

Adaptability: Curiosity and willingness to stay current with Microsoft's continuous cloud release notes, feature changes, and best-practice evolutions.

JAMF experience, desired

To be eligible for this position, you must meet or exceed each of the following:

Experience: 6-8 years of progressive experience in IT systems administration, with a minimum of 2-3 years dedicated specifically to managing and deploying policies within Microsoft Intune (Cloud-only or Hybrid/co-management configurations).

Technical Ecosystem Knowledge: Solid foundation in Microsoft 365 workloads, including Microsoft Entra ID (formerly Azure Active Directory), Conditional Access policies, and Group Policy Objects (GPOs).

OS Support: Demonstrated experience configuring, enrolling, and troubleshooting Windows 10/11 endpoints. Basic exposure to managing mobile operating systems (iOS) via MDM (Mobile Device Management) profiles.

Scripting Essentials: Basic proficiency with PowerShell for writing, editing, and deploying automated scripts or application wrappers to endpoints.

Core Infrastructure: Solid understanding of core networking and identity concepts, including TCP/IP, DNS, DHCP, and modern identity provisioning.

This position requires an active Department of Defense security clearance at the SECRET level or ability to obtain and maintain this clearance.

LOCATION:

This is an on-site position and the successful candidate may be based in one of the following locations: El Segundo, CA, Chantilly, VA or Colorado Springs, CO.

EDUCATION and CERTIFICATIONS:

Associate's degree or higher required

Possession of or progress toward the Microsoft Certified: Endpoint Administrator Associate (MD-102) certification.

COMPENSATION:

Dexian reasonably expects to offer $38.00 - $45.00 per hour for this position based on location, skills and experience. Additional benefits include generous time off, health, vision and dental insurance and matching 401k.

ADDITIONAL REQUIREMENTS:

Submit/Pass a 10-year background check, criminal history, drug screening, and fingerprints.

Valid driver's license/Real-ID with clean driver's history.

Applicants must have a strong work ethic, be extremely organized and detail-oriented, be a self-starter with excellent time management, problem solving, and multitasking skills.

Excellent face-to-face customer service skills - at least 1 year experience in a customer service position, such as: call center, retail, or other customer facing role.

Demonstrated problem solving skills with ability to research, resolve and complete tasks within pre-determined deadlines and schedules.

Able to process work quickly and accurately despite interruptions, changing timelines and priorities, on a regular basis.

Strong command of Microsoft Office Suite including Outlook, Excel, and Word programs.

Working knowledge of app/database ticketing systems. Knowledge of ServiceNow, a plus.

Position may require dexterity and ability to sit, stand, walk extended distances.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit .

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

DUTIES AND RESPONSIBILITIES:

Implement and maintain modern endpoint management solutions and strategy for large scale environments.

Implement and maintain Microsoft Azure, Microsoft 365 and Google Workspace solutions and maintain their roadmap.

Deploy identity services that support Microsoft 365/Google Workspace for authentication and secure access.

Define and maintain identity provisioning of services and role-based access controls; develop and maintain processes and systems to automate workflows for the provisioning, management and de-provisioning of directory objects and services.

Maintain and enforce directory structure, security, policies, and naming standards.

Develop and maintain scripts to automate systems deployment, operations, and management.

Deploy, configure, secure, manage, and monitor devices and client applications in an enterprise environment.

Provide Level 1 and Level 2 support for Service Desk tickets and incidents.

Perform scheduled maintenance and support after hours.

EXPERIENCE IN:

Microsoft 365

Apple School Manager/Business Manager

JAMF

Mosyle

Microsoft Intune

Microsoft Defender for Endpoint

Microsoft Entra ID, identity security and compliance

Azure Arc and hybrid cloud management

Google Workspace

Windows Server 2016/2019/2022

Microsoft Active Directory

SSO-related software such as ADFS, OAuth, Okta or other SAML & OpenID Connect providers.

PowerShell scripting and utility scripts

REQUIREMENTS:

Bachelor’s Degree in Information Systems, IT, Computer Science, or equivalent combination of education and experience.

Minimum of 3 years' experience working in IT disciplines.

Implements strategies to achieve the goals for the organization and IT infrastructure environment. Implements, revises, and sustains policies, procedures and programs. Typically works on projects and initiatives that span 3 – 12 months.

The End User Computing Engineer will support, manage and oversee the day-to-day operations of Goodwill’s end-user computing environment consisting of desktop, mobile devices, printers, POS devices and peripherals across the enterprise. The desktop engineer also accepts ownership for various projects and implements initiative and assists in the design and planning of POS projects, while providing tier two/three support for other engineers and support team members.

Principal Duties

Provides strategic, innovative and cost-effective solutions to increase efficiency, reliability, and integration of our EUC services and operations. Develops lifecycle and asset management processes. Develops strategic management processes, including new application and upgrade evaluations. Tests new or enhanced applications including systems enhancements and provides feedback. Deployment of Windows using Microsoft Autopilot. Project and Change Management: Effectively plans and manages own work to reliably complete routine job responsibilities and special assignments. May serve as a team member or subject matter expert on formal projects or within the department. Effectively engages in change affecting her/him, communicating appropriately with supervisor. Follows through on learning, skill building, and practice necessary to adapt to change. Problem Solving: Light supervision; works independently. Periodic review of work by manager or senior coworker. Solves problems of moderate to advanced complexity; able to identify root cause, interpret data and resolve issues. Technical Skill: Understands and applies professional principles and skills within area of specialization to modify processes to resolve situations. Community Engagement: Champions Goodwill’s community engagement initiatives and serves as an ambassador for Goodwill in the wider community. Complete all other duties/responsibilities as assigned.

Requirements

Associate’s degree or equivalent experience and 3-4 years experience. Excellent customer service skills. Experience with Active Directory Proven ability to provision and troubleshoot O365 accounts. Basic network troubleshooting skills. Experience in Windows Autopilot services setup and deployment. Deep knowledge in Software packaging and distribution using SCCM. Must have reliable transportation, a valid driver’s license and proof of vehicle insurance, as this position may require some travel between locations and the transportation of equipment. Legally authorized to work in the U.S. without sponsorship.

Skills

Ability to work in a semi-autonomous and fast-paced environment. Good Knowledge and experience in Intune configurations, policies and management. Hands on experience in managing Windows Devices with co-management.

Core Cultural Competencies

Customer Focus: Independently anticipate and meet customer needs, while searching for ways to improve customer service. Internalize customer feedback, and follow up with customer to ensure problems are solved by providing innovative ideas to meet their future needs. Values Differences: Seeks out the diverse perspectives and talents of others, striving to work effectively with others who have different perspectives, backgrounds or styles. Behave with sensitivity towards differences in cultural norms, expectations, and ways of communicating. Challenge stereotyping or offensive comments. Communicates Effectively: Shares information and updates with others, while ensuring a clear, concise and professional communication through reports, documentation, written and other communications. Listens with interest to what others have to say. Situational Adaptability: Demonstrates flexibility of responses to different situations through adapting to the changing needs, conditions, priorities or opportunities. Monitors how well an approach is working to see if a change is needed, recognizing cues that suggest a change in approach or behavior is needed. Drives Results: Demonstrates a strong drive to achieve meaningful results, through driving tasks to successful completion and closure. Sets high standards for own performance, showing determination in the face of obstacles and setbacks. Ensures Accountability: Takes responsibility and ownership for successes and failures in own work. Monitors progress of performance and changes approach accordingly, following through on commitments.

Physical/Sensory Demands

Ability to remain stationary for extended periods. Repetitive use of hands is required in the form of fine manipulations while using a computer keyboard. Must be able to communicate effectively in verbal and written form. Vision is required to transfer written information into electronic databases. Prolonged periods of visual concentration are required. Ability to lift, push and pull a minimum of 50 pounds. Ability to travel between Goodwill locations as needed.

When determining placement within the salary range for this position Goodwill Greater Milwaukee & Chicago considers education, experience, internal equity, market demands and other qualifying criteria. It is not typical for individuals to be hired at or near the top of the rage for their role and compensation decisions are dependent on facts and circumstances of each case.

Certain roles are eligible to participate in an incentive plan. Participation in this plan does not guarantee an incentive payment and is subject to the terms and conditions of the plan, which are subject to change.

In addition to compensation, we offer a competitive benefit program that may include medical, dental, vision, short and long-term disability, life insurance, retirement plan, paid time off (PTO) and more. The specifics of each benefit package will vary depending on factors such as full or part time jobs, contracted, temporary, or other job categories.

Equal Opportunity Employer

(SEW)

Essential Functions

Designs, develops, deploys, and supports AI-powered agents, agentic workflows, applications, automations, integrations, and digital workplace solutions using Microsoft Copilot for Microsoft 365, Copilot Studio, Power Platform, Teams, SharePoint, ServiceNow, and related technologiesPartners with business stakeholders to gather requirements, facilitate workshops, evaluate solution alternatives, and deliver technology-enabled business improvements that drive productivity, employee experience, and business outcomesProvides subject matter expertise and technical guidance on AI adoption, agent development, governance, security, citizen development, and responsible use of Microsoft AI and digital workplace technologiesEstablishes and promotes best practices for solution design, architecture, integrations, security, and platform administration; reviews citizen-developed solutions for compliance with organizational standards and governance requirementsDevelops and maintains technical documentation, training materials, communications, and enablement resources; supports implementation, adoption, change management, and ongoing user successEvaluates emerging technologies, AI capabilities, low-code/no-code platforms, and automation solutions through research, prototyping, and proof-of-concept activities; recommends and implements innovative solutions that support organizational objectivesCollaborates across IT, business units, and external partners to drive digital enablement, innovation, operational excellence, and continuous improvementPerforms other duties as assigned

Knowledge, Skills, And Abilities

Demonstrates advanced knowledge of Microsoft 365, Copilot for Microsoft 365, Copilot Studio, Power Platform, Teams, SharePoint, ServiceNow, and related Microsoft AI and digital workplace technologies, including agent development, intelligent automation, integrations, platform administration, and enterprise governance.Demonstrate advanced knowledge of Microsoft AI technologies, including Copilot for Microsoft 365, Copilot Studio, Power Platform, Microsoft Graph, Dataverse, enterprise search, agent orchestration, prompt engineering, intelligent automation, and responsible AI practices.Demonstrates knowledge of application design, architecture, and solution lifecycle practices, applying technical expertise to design, configure, and support scalable business solutions.Ability to communicate complex information in a clear, understandable, and influential manner to stakeholders Ability to lead and work collaboratively with diverse teams to achieve common goals, while mentoring team members Demonstrates advanced planning, organizational, and time management skills, leading multiple projects, guiding team members, and driving strategic initiatives to achieve organizational goals Advanced ability to conduct research, gather information, and stay current with industry trends and best practices in order to influence change within relevant specialty area Exemplifies a strong ability to seek out and learn from feedback, coaching, and new experiences. Proactively adapts to new challenges and leverages learnings to drive innovation and mentor others Demonstrated ability to facilitate collaboration across various departments to harness collective creativity and drive innovative solutions. Utilize strong communication skills to effectively convey ideas and lead discussions. Demonstrated impact in cross-functional projects, ensuring alignment and synergy among diverse teams Ability to work and maintain confidentiality of highly sensitive/private information

Education, Licenses, and Certifications

Required

High School Diploma or GED

Preferred

Bachelor's degree in information technology, computer science, or a relevant specialty areaMicrosoft AI or Copilot related certificationsMicrosoft Applied Skills: Build an agent in Microsoft Copilot StudioMicrosoft Certified: Power Platform Solution Architect ExpertMicrosoft Applied Skills: Extend Microsoft Copilot

Experience

Required

Four or more years of professional work experienceTwo or more years of experience designing, developing, deploying and supporting Microsoft AI solutions, Copilot studio agents, AI assistants, conversational experiences and intelligent workflow solutions within governed enterprise environment.Experience supporting AI adoption, user enablement, training, and change management for Microsoft Copilot and related AI capabilities.

Preferred

Five or more years of experience customizing or configuring M365/O365, Power Platform, Teams, SharePoint, and/or Copilot StudioFive or more years of experience administering, configuring, and developing on the Microsoft platform, specifically with PowerApps and Power Automate

Additional Requirements

Work Context

Must be able to work prolonged periods sitting at a desk and working on a computerMust be able to work under minimal supervisionMust be able to sit, stand, walk, stoop, kneel, crouch, climb, and crawlMust be able to lift 25 poundsMust have a US state or territory issued Real ID compliant driver’s license or identification card

Behaviors And Assessments/Additional Requirements

All INPO employees are expected to abide by behavioral expectations as outlined in INPO’s Core Values, Team Effectiveness Attributes, and Leadership Effectiveness AttributesEmployment is dependent upon successfully completing a pre-employment background check and drug and alcohol testThis position may require obtaining unescorted access statusThis position requires direct or indirect access to certain export-controlled technology, for which INPO may be required to obtain an export license in accordance with applicable U.S. export control laws and regulations. If an export license is required, any offer of employment at INPO for this position is contingent upon receipt of the export license or authorization

is required. Job Summary Guardian is seeking a highly capable AV Support Engineer to join the Digital Workplace organization. This role is responsible for delivering reliable, high-touch audiovisual and collaboration support across conference rooms, executive meeting spaces, and enterprise event environments. This is a hands-on, customer-facing role supporting Microsoft Teams Rooms and modern hybrid collaboration technologies. The position requires strong technical depth, composure under pressure, and the ability to resolve issues in real time during business-critical meetings and events. The ideal candidate operates independently, partners effectively across IT, Facilities, and vendors, and takes ownership of delivering a consistent, high-quality meeting experience across all locations. Key Responsibilities AV and Collaboration Support Provide onsite and remote support for conference rooms, boardrooms, training rooms, and hybrid collaboration spaces Support Microsoft Teams Rooms and related AV technologies including cameras, microphones, DSPs, displays, and control systems Perform real-time troubleshooting during live meetings, minimizing disruption and ensuring a seamless experience Conduct pre-meeting room validation checks to ensure readiness and reliability Event and Executive Support Deliver white-glove support for executive meetings, town halls, and enterprise events Manage end-to-end AV support including setup, testing, live operation, and teardown Partner with business stakeholders and event organizers to define requirements and ensure successful execution Support live and hybrid events including streaming, recording, and broadcast workflows End User Support and Experience Support collaboration tools including Microsoft Teams and related conferencing platforms Provide direct assistance to end users, including executives, ensuring a high-quality and consistent meeting experience Deliver basic user guidance and training on AV and meeting technologies AV Operations and Reliability Perform routine health checks, preventative maintenance, and system validation across AV-enabled spaces Monitor and troubleshoot recurring issues; perform root cause analysis and recommend long-term fixes Maintain high availability and performance of AV systems aligned to business expectations Track incidents, resolutions, and trends to improve service quality and reduce repeat issues Engineering Collaboration and Standards Partner with engineering teams to standardize room designs, configurations, and support models Assist with AV deployments, upgrades, and lifecycle management across sites Review vendor installations to ensure alignment with enterprise standards and quality expectations Create and maintain documentation including room standards, SOPs, and troubleshooting guides Vendor and Stakeholder Management Act as a key point of contact for AV vendors, integrators, and service providers Coordinate installations, repairs, and maintenance activities Work closely with Facilities and Real Estate teams to support workspace technology initiatives Security and Compliance Ensure AV and collaboration technologies align with enterprise security and compliance requirements Partner with Security and Infrastructure teams to maintain secure configurations Support audit and risk management activities as needed Continuous Improvement and Innovation Identify opportunities to improve the user experience, system reliability, and operational efficiency Recommend enhancements through automation, monitoring, and standardization Stay current on emerging AV, collaboration, and hybrid workplace technologies Qualifications Experience 8–10 years of IT experience, with at least 5 years focused on AV, video conferencing Proven experience supporting enterprise conference rooms, collaboration environments, and live events Experience in multi-site or campus environments strongly preferred Technical Skills Strong hands-on experience with Microsoft Teams Rooms and enterprise collaboration platforms Deep knowledge of AV hardware including cameras, microphones, speakers, displays, and control systems Understanding of AV signal flow, cabling, and AV-over-IP concepts Experience troubleshooting integrated AV/IT environments and network-connected systems Familiarity with AV management, monitoring, and asset tracking tools Professional Skills Strong troubleshooting and problem-solving skills, especially under time pressure during live events Ability to operate independently and manage multiple priorities in fast-paced environments Excellent communication skills with the ability to support both technical and non-technical stakeholders Customer-focused mindset with an emphasis on delivering a high-quality user experience High attention to detail and accountability for outcomes Additional Preferred Skills Experience supporting large-scale AV environments across multiple locations Exposure to incident management, escalation handling, and IT service management frameworks Experience documenting standards, runbooks, and operational procedures Background in hybrid meeting support, live event production, or streaming technologies Relevant certifications such as AVIXA CTS or vendor-specific AV certifications preferred but not required Why This Role Matters This role sits at the intersection of technology and user experience. You will directly impact how employees collaborate, communicate, and engage—particularly in high-visibility meetings where reliability and professionalism are critical. Modern AV environments are tightly integrated with enterprise IT systems, requiring a blend of AV expertise, networking knowledge, and customer-centric execution. Salary Range: $79,310.00 - $130,295.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. Our Promise At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. Inspire Well-Being As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits. Equal Employment Opportunity Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Accommodations Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MyHR@glic.com. Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site. Visa Sponsorship Guardian is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant. you must be legally authorized to work in the United States, without the need for employer sponsorship. Notice Regarding Guardian’s Use of Artificial Intelligence in Recruitment As part of Guardian’s job application process, Guardian may use artificial intelligence tools (“AI Tools") to automate the sorting and filtering of information provided by applicants as part of its preliminary screening. This preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on Guardian’s jobs website (Careers at Guardian at https://www.guardianlife.com/careers). At Guardian, we do not use AI Tools to substantially assist or replace human judgment or discretionary decision making in our hiring process. All hiring decisions will be made by Guardian colleagues. Please be aware that if you apply for a specific position with Guardian, you will have the choice of opting out of Guardian’s use of AI Tools during the job application process. If you would like to request an alternative process that does not utilize AI Tools or would like to request a reasonable accommodation, within ten business days of your position application, you must email your request to MyHR@glic.com, making sure to provide your name and job requisition identification number. Guardian will retain your applicant materials and resume and all information therefrom in accordance with Guardian’s document retention policy, a copy of which you may request via MyHR@glic.com. Additionally, at applicable times, Guardian will make public the most recent bias audit results for such AI tools, which may be found here. Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday. Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com. Visa Sponsorship: Guardian Life is not currently or in the foreseeable future sponsoring employment-based visas (e.g., such as an H-1B). In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship/support now or at any time in the future.

full-time contract position for 6 months located in Manassas, VA . Responsibilities include: Developing and leading enterprise strategies for Zero Touch Deployments, Provisioning, and automation. Defining and maintaining reference architectures for CI/CD, Infrastructure as Code, and automated deployment across cloud environments. Leading adoption of Cloud-Native architectures including containers, microservices, and serverless computing. Establishing governance for multi-cloud hosting, ensuring security, scalability, and cost-effectiveness. Promoting DevSecOps principles by integrating security into the SDLC and supply chains. Creating technology roadmaps and architecture patterns for digital transformation. Collaborating with engineering, security, operations, and product teams to align architecture strategies. Engaging with vendors and industry partners to stay updated on trends and best practices. Minimum Qualifications: 10+ years in software or enterprise architecture or cloud-native application design. Expertise in Zero Touch Deployment, CI/CD, IaC, and DevSecOps frameworks. Experience designing cloud-native architectures on AWS, Azure, and/or GCP. Hands-on with CD platforms like ArgoCD, Spinnaker, or Harness. Proficiency with IaC tools such as Terraform, Ansible, Chef, Puppet, or Pulumi. Knowledge of Kubernetes, service mesh (Istio, Linkerd), and cloud orchestration. Understanding of Agile, Lean, and SAFe methodologies. Knowledge of security, compliance, and risk management in software supply chains. Leadership experience in designing and building enterprise-scale solutions. Experience as lead architect or technical lead in successful projects. Experience with end-to-end DevSecOps processes and automated pipelines. Skills with build and package automation tools (Maven, Gradle, Ivy) and CI tools (Jenkins, SonarQube, etc.). Background in full-stack web development (Java, JavaScript, SQL databases). Excellent communication skills to articulate technical concepts. Understanding of authentication services like SAML, LDAP, AD, ADFS. Preferred Qualifications: Experience with large-scale enterprise transformations, cloud migration, DevOps, or IT modernization. Expertise in API-first design, GitOps, and software factory concepts. Experience with AI/ML-driven operations and automation. Advanced certifications in AWS, Kubernetes, or DevOps. Key Skills: Agile Methodology AI/ML automation API-first, GitOps, software factory Authentication & Authorization services CI/CD/CT/RO Cloud Native patterns Zero Touch Deployment The ideal candidate will have expertise in Zero Touch Deployment, DevSecOps, and CDRO. Apply now to be considered immediately. Please submit your application with the required information. We are interviewing for this and similar roles. Referral bonuses are availableask us how. Contact: Kavita at kavita.rautela@innovasolutions.com Pay Range: $80/hr - $85/hr (based on experience and qualifications) Benefits: Medical, dental, vision, 401(k), HSA, FSA, life insurance, pet insurance, disability, legal aid, paid leave, Employee Assistance Program, and more. About Innova Solutions: Established in 1998, headquartered in Atlanta, GA, with 50,000 professionals worldwide, nearly $3 billion revenue, recognized as a top employer and innovator in IT staffing and solutions. #J-18808-Ljbffr

Technology team focused on workstation management • Scope: Supports global deployments and scalable growth initiatives Overview: • We are seeking a skilled Intune Administrator to join our End User Technology team and help build a modern endpoint management platform from the ground up. • This role will focus on Windows Autopilot and zero-touch deployment, while also supporting application packaging and enabling scalable growth as the business expands globally. Experience with other platforms (macOS, iOS, Android) is a plus. Responsibilities: • Design and implement Windows Autopilot for zero-touch provisioning of Windows devices. • Build and maintain modern deployment workflows to support large-scale growth. • dminister and maintain Microsoft Intune for Windows devices; assist with macOS/iOS/Android as needed. • Configure compliance policies, configuration profiles, and conditional access rules. • Package and deploy applications (Win32, MSI, Microsoft Store, Winget) via Intune. • Develop and maintain PowerShell scripts and automation workflows (Graph API experience preferred). • Collaborate with InfoSec on compliance and security baselines (CyberArk EPM, Qualys). • Support global deployments and integration efforts to accommodate anticipated business growth. • Maintain documentation for Autopilot setup, Intune configurations, and app packaging standards. • Stay current with Intune and Autopilot updates, recommending improvements to enhance device management. Required Qualifications: • 3+ years of experience managing Microsoft Intune and Windows Autopilot in an enterprise environment. • Proven experience building Autopilot and zero-touch deployment from scratch. • Strong knowledge of Windows 10/11 and modern device management (MDM). • Hands-on experience with application packaging and deployment (Win32, MSI, Winget). • Proficiency in PowerShell scripting for automation and troubleshooting. • Understanding of Azure AD, Conditional Access, Defender for Endpoint, and compliance policies. • Excellent problem-solving and communication skills. Preferred Qualifications: • Experience managing macOS and iOS devices via Intune. • Familiarity with Microsoft Graph API for automation. • Knowledge of vulnerability management tools (e.g., Qualys) and privilege management (e.g., CyberArk EPM). • Experience with persona-based deployments and strategies for large-scale growth. • Microsoft certifications such as: o MD-102: Endpoint Administrator o MS-102: Microsoft 365 Administrator o AZ-104: Microsoft Azure Administrator o SC-300: Identity and Access Administrator o MD-100: Windows Client

This role is responsible for implementing, configuring and supporting technology solutions throughout the organization with a focus on Azure and Microsoft 365 solutions.

In the first 90 days, the expectation is to work primarily onsite in Vancouver, WA. Once you get up to speed, 2-3 days remote expectation is ideal.

The target customers are small businesses (100 employees or less) in the northwest, every customer is word of mouth, leadership really cares about customers feeling like they've got an IT partner they can trust.

Selling points:

A candidate who enjoys being an IT generalist tend to be the best fit. They are not bleeding edge with technology, but everyone makes an impact on the company, you'll get to influence how the company evolves and directly help small businesses in the northwest. The work culture values structure and documentation, they are 100% ticket-driven organization.

Responsibilities

Manage existing technology solutions to ensure appropriate optimal performance, availability, and patchingAnalyze, log, track and resolve complex software/hardware issues pertaining to TCP/IP networks, printers, servers, and applications to meet business needsPerform troubleshooting as required, as such, lead problem-solving efforts often involving outside vendors and other support personnel and/or organizationsResponsible for the development of current state documentation and knowledge base articles; Update documents regularly, and maintain accurate documentation on system performance and operational activitiesCreate functional-need scripts to ease and simplify administrationAdhere to and promote existing ITIL processes and standard procedures as documentedDocument standard configurations for administered systemsFollow Change Management practices

Qualifications

2 years of experience creating Microsoft 365 and Cloud infrastructure solutions (Azure AD or Entra ID)Strong PowerShell scripting or coding skills.Experience managing Active Directory (create and deploy GPOs, user/computer groups, manage organization permissions strategies)Preferred Qualifications

Microsoft Azure / 365 certificationsKnowledge of network topology, firewalls, routers and wired/wireless infrastructuresExperience with Microsoft SharePoint administrationOur TalentAffirm process: All applicants are personally reviewed by a recruiter. Candidates who complete our TalentAffirm screen and assessment are prioritized for next steps. It’s an opportunity for you to stand out above your competition.

Skills:

Analysis Skills, Change Management, Cloud Computing, Computer Programming, Documentation, Documentation Standards, Firewalls, ITIL (IT Infrastructure Library), Identify Issues, Knowledge Base, Leadership, Microsoft Active Directory, Microsoft Product Family, Microsoft SharePoint, Microsoft Windows Azure, Microsoft Windows NT Group Policy, Network Routers, Network Topology, Organizational Development/Management, Printers, Problem Solving Skills, Sales, Scripting (Scripting Languages), Small Business, Software Patches, System Operations, Systems Administration/Management, Systems Maintenance, TCP/IP (Transmission Control Protocol/Internet Protocol), Technical Leadership, Technical Support, Windows PowerShell, Wireless Communications

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Tech Talent Link

Tech Talent Link connects remarkable technology focused professionals with remarkable companies. We provide contract, contract to hire and direct hire services. We are a local, women owned business. Core values: Collaborative, Accountable, Responsive, Ethical, Enthusiastic and Respectful.

Company Size:

20 to 49 employees

Industry:

Staffing/Employment Agencies

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The annual salary ranges from $90,000 to $110,000, accompanied by a comprehensive benefits package including health insurance, retirement plans, and paid time off.

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Responsibilities

Responsible for performing analysis, design, and implementation of reliability-focused infrastructure, services, and tooling across cloud and on-premises environments with a high degree of accuracy.Define and implement technical requirements for infrastructure provisioning, monitoring, and deployment using Infrastructure-as-Code (IaC) methodologies.Design and enhance CI/CD pipeline workflows to improve deployment automation, rollback safety, and service reliability while resolving infrastructure issues of intermediate complexity.Configure and optimize cloud-based and on-premises systems to ensure high availability, performance, and operational resilience.Implement and maintain monitoring, alerting, and incident response systems while ensuring adherence to security protocols in both cloud and on-premises deployments.Work independently on well-scoped SRE engineering problems while prioritizing tasks in alignment with business objectives.Collaborate with software, platform, and infrastructure engineers to improve system reliability, scalability, and performance across hybrid environments.Perform other duties as assigned.Requirements

Bachelor’s degree in computer science, related STEM field, or its equivalent in work experience plus 2 years of technology operations or related engineering experience.Nice-to-haves

3 years of site reliability/systems administration experience preferred.Demonstrated track record of reliability expertise including the ability to understand system reliability concepts necessary to do the job effectively, demonstrate willingness, cooperation, and concern for business issues, and possess in-depth knowledge of immediate systems worked on.Intermediate delivery skills including the ability to deliver reliability work at a steady, predictable pace to achieve commitments, decompose reliability assignments into small batch deployments, and contribute to reliability architecture tradeoff and negotiation discussions.Proven problem-solving skills including system debugging abilities, allowing you to determine source of issues in unfamiliar systems or environments, ability to recognize and solve repetitive reliability problems proactively and permanently, recognize mistakes using them as learning opportunities, and break down large reliability problems into smaller, more manageable ones.Strong communication skills that enable clear, concise interactions with team members and stakeholders. Your ability to document work in an accessible manner, ask clarifying questions on requirements, and actively listen ensures seamless collaboration. You welcome constructive feedback and use it to continuously improve your approach to challenges. You demonstrate intermediate leadership capabilities with a proven track record of self-motivation and initiative. Your ability to identify and pursue personal growth opportunities in technology technologies shows your commitment to professional development and positions you to take on increasing responsibilities within our team.Benefits

Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

What You'll Bring

Bachelor's degree in Computer Science, Information Systems / Technology, or related fieldAt least three (3) years of experience in Digital Workplace / Modern Workplace / End User ComputingStrong experience with Microsoft 365, with exposure to Copilot or AI-driven productivity tools being an added advantageExperience with or interest in enterprise AI platforms (e.g., Claude or similar tools)Understanding of governance, security, and compliance in M365 and AI environmentsAbility to evaluate and determine viability of new technologies in a fast-evolving landscapeCollaboration and communication skills across technical and business stakeholdersWillingness to work in an agile, global environmentLegal Notice

Apply now.

Learn more about us: https://careers.hilti.group/en

Learn more about our recruitment process: https://careers.hilti.group/en/candidate-interview-preparation/

Commitment to Inclusion

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we're driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you'll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you'll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

Skills:

Artificial Intelligence (AI), Communication Skills, Computer Science, Construction, Diversity, Information Technology & Information Systems, Microsoft Product Family, Scrum Product Owner, Team Player, Usability Engineering, User Interface/Experience (UI/UX)

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Hilti Inc

Hilti provides leading-edge technology to the global construction industry. Hilti products, systems and services offer the construction professional innovative solutions with outstanding added value.A global leader, in more than 120 countries, 21,500 team members, 200,000 customer contacts per day, more than 30 innovations per year - This is Hilti."We passionately create enthusiastic customers and build a better future!" by living our clear values of integrity, courage, teamwork and commitment.Hilti is always seeking people who want to move things forward, and bring new perspective and innovative ideas. We continuously invest in the further development of our team members by providing them opportunities across functional and geographical borders as well as to pursue a career as an expert.Discover a global company where you can develop your full potential!

Industry:

Construction - Industrial Facilities and Infrastructure

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Website:

https://www.us.hilti.com/

REPONSIBILITIES:

Design, implement, and operate Microsoft Intune and Windows Autopilot for device provisioning, configuration, compliance, patching, and application deployment across Windows, macOS, iOS, and Android platforms.Administer Microsoft Entra ID, including users, groups, devices, RBAC, MFA, SSO, and Conditional Access policies aligned with Zero Trust and secure access to Microsoft 365 and third-party applications.Implement endpoint security baselines, support Defender and compliance initiatives, ensure regulatory alignment, and participate in audits, incident response, and continuous security improvements.Support Azure-based services that enable the modern workplace, collaborate on hybrid and cloud-native identity/device strategies, and monitor configurations for performance, security, and cost optimization.Provide advanced troubleshooting for modern workplace issues, partner with service desk and engineering teams, and resolve complex endpoint, identity, and access-related incidents.Develop and maintain technical documentation, standards, and runbooks; evaluate new Microsoft workplace features; and recommend enhancements to improve user experience and operational efficiency.

REQUIREMENTS:

Bachelor's degree in Information Technology or a related field, or equivalent combination of education and hands-on enterprise experience supporting modern workplace technologies.Hands-on enterprise experience with Microsoft Intune for device and application managementProven experience deploying and managing Windows Autopilot for device provisioning and lifecycle managementStrong working knowledge of Microsoft Entra ID (Azure AD), including users, groups, devices, and Conditional AccessExperience supporting Microsoft Azure and cloud-based workplace servicesDeep understanding of Windows 11, modern device management, and endpoint security conceptsStrong troubleshooting, documentation, and communication skills in an enterprise environmentMicrosoft certifications such as MD-102, SC-300, AZ-104, or MS-102 are preferred

COMPENSATION: The national average salary range is $120,000-$130,000. The salary may be higher or lower depending on internal equity and years of experience.

BENEFITS: Medical Insurance, Dental Insurance, Vision Insurance, Health Savings Account, Flexible Spending Accounts, Life insurance, Disability Insurance, Paid Parental Leave, 401(k) Plan, Paid Days Off/Vacation, Firm Paid Holidays.